Links to our full range of policies covering all areas of our work, from ticketing terms and conditions to safeguarding children.

Ticketing Terms and Conditions

Full details of our ticketing terms, for performances and events.

Membership Terms and Conditions

Full information about becoming an RSC Member.

Privacy Policy

We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Programme and restaurant voucher terms and Conditions

More information on how our voucher schemes for theatre schemes and our Rooftop Restaurant operate.

An audience in the Royal Shakepeare Theatre, Stratford-upon-Avon

Using our website

These all relate to browsing or buying tickets on the RSC website.

Acceptable Use Policy

Sets out the terms between you and us under which you may access our website.

Browser Statement

Information about accessing our website with a variety of different web browsers and operating systems.


We explain what cookies are, which cookies we use on our website, why we use cookies and how you can select which cookies you want to receive from us.

Shop Terms and Conditions

Information about using our online shops, including product details, prices and delivery.

Website Terms and Conditions

Information about the RSC and using our website.


Other policies

Donation and Sponsorship Acceptance Policy

We are a registered charity and as part of our Royal Charter we are tasked with raising income for the charitable purposes of the company. This policy sets out the principles and approach we take to considering donation and sponsorship acceptance.


We recognise that our activities have an impact on the environment in terms of use of raw materials, energy and waste generation. This policy explains what we are doing to minimise our environmental impact and work in a more sustainable way.


Our policy and procedures for safeguarding children. It includes creating a safe environment in which to work with children and young people; roles and responsibilities for safeguarding; engaging directly with children; confidentiality and information sharing; and identifying and responding to child protection concerns about a child.

Modern Slavery Policy

We do not tolerate slavery or human trafficking in any part of our business and are committed to ensuring that it does not take place in our supply chains.

Respect at work

We employ people in many different disciplines and across many different sites, and behaving respectfully is at the heart of our organisation.


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