This policy will explain to you what cookies are, which cookies we use on our website, why we use cookies and how you can select which cookies you want to receive from us.

What are cookies?

Cookies are small text files of letters and numbers with an expiry date which are stored in your browser on your computer or mobile device. They are created when you visit a website that uses cookies. Your browser sends the cookie back to the original website on each subsequent page, until the cookie expires, at which point your browser discards it.

A cookie records on your device information relating to your internet activity (such as whether you have visited our website before). The cookies we use on our website don't collect personally identifiable information about you and we won't disclose information stored in cookies that we place on your device to third parties.

The cookies we send to your device only relate to your use of our website; they don't have any other effect on your device.

Consenting to the use of cookies

By clicking the “Close” button on the pop-up when you first use our website, you are agreeing to our use of cookies.

We use the following cookies:

  • Strictly necessary cookies. These cookies are required for many features of our website to function. These cookies mean that our website can remember you as you browse around and are used, for example, for creating your online shopping basket when you book tickets or make purchases from our online shop.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to change what you see based on your previous activity (for example, if you lived in the US, we might show you what’s on in New York before what’s on in Stratford-upon-Avon).

Where we include content or code from third parties on our website, these third parties may also make use of cookies, over which we have no control.  In addition to the types of cookie listed above, they may use the following cookies:

  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring users find what they are looking for easily. Google Analytics cookies do not collect personal information about you. For more information see: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html
  • Targeting cookies. These cookies are set at our request by third parties and are used to track your journey from outside our website through to when you leave our website or checkout when purchasing tickets or using our online shop. They allow us to target our marketing campaigns for our productions and other activities more effectively as we can see if a visitor has come to our website having clicked on an advert we have placed elsewhere on the internet. No personally identifiable information is stored. Opting out of these cookies needs to be done via the third party anddoes not mean you will not see advertising when you are online, but it will mean that any advertising you see will not be tailored to you. You can manage the third party cookies easily by visiting optout.networkadvertising.org

You will find further details about the cookies we use and the purposes for which we use them in the table below. You can find out more about cookies at allaboutcookies.org.

HOW CAN YOU CONTROL THE USE OF COOKIES FROM OUR WEBSITE?

If you don't want us to use cookies when you use our website, you can adjust your internet browser settings not to accept cookies. Your web browser's help function should tell you how to do this. However, many websites will not function properly without cookies. This includes some of the facilities on our website.

Consent for a selection of targeting third parties can be managed in bulk through optout.networkadvertising.org and details of individual companies’ opt outs are in the table below.

COOKIES USED BY OUR WEBSITE

Cookie Type

Name

Purpose

More information and how to opt out where possible

Strictly necessary

ASP.NET_SessionId

Required for the site to function and for the shopping basket to work

Stores a unique ID to track movements from page to page

Strictly necessary

ASPSESSIONIDXXXXXXXX

Required for the site to function and for the shopping basket to work

Stores a unique ID to track movements from page to page

Strictly necessary

RoyalShakespeareSession

Required for the site to function and for the shopping basket to work

Stores a unique ID to track movements from page to page for our ticketing system to function

Strictly necessary

ai_session

ai_user

Help us monitor the health of our web servers

https://docs.microsoft.com/en-us/azure/application-insights/app-insights-data-retention-privacy

Strictly necessary

Google Tag Manager

Allows us to analyse anonymous user interactions and optimise our website commerce

 

Functionality

cookiesAccepted

Stores your cookie preferences so that we don’t need to show you the cookie banner every time you visit the website

Stores the value ‘true’ and expire after 90 days

Functionality

sf_trckngckie

Used by our website system to log a page view

https://docs.sitefinity.com/reference-sitefinity-cookies

Analytical/ Performance

Digital Experience Cloud

Used to deliver context-specific content depending on things like what country you are visiting our website from

Analytical/ Performance

google.com

Usage analytics

https://support.google.com/analytics/answer/6004245

Targeting

Double Click

Advertisement retargeting and campaign monitoring

https://support.google.com/dfp_premium/answer/2839090?hl=en or opt out at https://adssettings.google.com/authenticated

Targeting

AppNexus

Advertisement retargeting and campaign monitoring

https://www.appnexus.com/en/company/platform-privacy-policy

Targeting

RocketFuel

Advertisement retargeting and campaign monitoring

https://rocketfuel.com/privacy/

Targeting

Google AdWords Conversion

Advertisement retargeting and campaign monitoring

https://support.google.com/adwords/answer/1722022?hl=en-GB or https://policies.google.com/privacy

Targeting

DoubleClick Floodlight

Advertisement retargeting and campaign monitoring

https://support.google.com/ds/answer/7298761?hl=en or https://policies.google.com/privacy

Targeting

Sizmek

Advertisement retargeting and campaign monitoring

https://www.sizmek.com/privacy-policy/

Targeting

Taboola

Advertisement retargeting and campaign monitoring

https://www.taboola.com/privacy-policy

Targeting

Facebook Customer Audience

Advertisement retargeting and campaign monitoring

https://www.facebook.com/policy.php

Targeting

Google Dynamic Remarketing

Advertisement retargeting and campaign monitoring

https://support.google.com/analytics/answer/3455585?hl=en or https://policies.google.com/privacy

Targeting

Google AdWords User Lists

Advertisement retargeting and campaign monitoring

https://support.google.com/adwords/answer/2472738?hl=en-GB or https://policies.google.com/privacy


Contact Us

Questions, comments and requests regarding this Cookies Policy are welcomed and should be addressed to GDPR@rsc.org.uk

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