We want to make everything we do accessible to all our audiences, and are constantly seeking to find new and effective ways of breaking down barriers to enable attendance by the widest range of people.
We hope you find the following information helpful, but if you need any further information or advice about how we can meet your access requirements, please contact us at email@example.com or call 01789 403436.
Tickets and booking
Tickets for disabled people cost £16 in the Royal Shakespeare Theatre and the Swan Theatre- whenever you visit or wherever you choose to sit. If you require the services of a companion, their ticket will also be £16.
Ticket prices for The Other Place vary. For the Making Mischief Festival, tickets for disabled people are available at £7.50. If you require the services of a companion, their ticket will also be £7.50.
You can book tickets by:
- Calling our Access booking line on 01789 403436
- In person at the Box Office
- Emailing us a form with your requirements. To reach this form, go to the performance you wish to come to and select the form at the bottom of the page as you buy your tickets.
Advance booking is recommended if wheelchair accessible seats are required due to limited availability.
There are accessible toilets on each floor of the Royal Shakespeare Theatre and two on the ground floor of the Swan Theatre. Please note that our toilets do not contain hoist systems.
At The Other Place, there are accessible toilets in the lower and upper foyer and on level three.
Assistance dogs can be taken into the auditorium, but please tell the Box Office when booking your seat that you are bringing your dog. Alternatively you can leave your dog with a member of staff in the foyer but again please let us know.
Access at every show
We have four seats available at every performance in the front row of the Royal Shakespeare Theatre and Swan Theatre stalls for people who are partially sighted or hard of hearing. Please ask the Box Office about the availability of these seats when booking your ticket.
The Other Place has five available wheelchair spaces. Four of them are on the ground level and one on the upper level. Although the Studio Theatre is unreserved, you can request wheelchair spaces and make the Box Office aware of any access issues, and we will do our best to accommodate any requests.
*This is applicable to a standard set up. Staging may change.
Access Matters newsletter
Join our Access mailing list to receive our large print newsletter Access Matters with details of our assisted performances and other access information.
Theatre Tour - audio enhancement
We offer audio enhancement on our Theatre Tours. If you are hard of hearing, please tell the tour guide you require a headset at the start of the tour. You will be given a headset connected to the tour guide's microphone, which will enhance the volume for you.
The Play's The Thing exhibition
This interactive, multi-sensory exhibition opens in 2016. There will be a lift to the first floor exhibition. Large print information will be available and video content will be subtitled. Assistance dogs are welcome in the exhibition. For more information about the exhibition visit the exhibition web page, or if you have any questions about the accessibility of the exhibition, please email firstname.lastname@example.org.
Other access needs
If you require information in a format that would better suit your needs, such as Braille, we will try to provide this. If you have any queries or requests for materials in other formats, please email us at email@example.com and we will do our best to meet your needs wherever possible.