Here's what you need to know about how we're keeping you safe during your visit.

The pandemic has had a devastating impact on the arts industries, and it continues to be an extremely difficult environment in which to present live performances. To address these challenges, ensure we keep our staff and audiences safe and minimise risk to the performances we are continuing with a number of safety measures.

We clean and sanitise all areas of our buildings and facilities thoroughly before, during and after every performance or event. The auditorium seating is fogged twice weekly with disinfectant spray. 

Whilst our fresh air handling system will maintain an ambient temperature inside the theatre, we will keep the foyers and other front of house areas naturally well ventilated so they may feel much colder than usual.

Before you come

  • Please ensure everyone in your party is aware of these arrangements before they arrive.
  • If you have any Covid-19 symptoms (high temperature, new persistent cough, loss of taste or smell) or have been advised to isolate, then don't attend in person.

Arriving

Enter the Royal Shakespeare Theatre building through the main front doors, and you will be directed towards your seating area. The bars will be open from one hour before the performance. You can use the toilets and collect drinks before taking your seat in the theatre.

Bag checks

We'll carry out a contactless bag check outside before you enter the building. We might ask you to remove items from your bag to assist with this.

The cloakroom is now open, but please keep personal items to an absolute minimum and only bring a small bag. Large bags won't be allowed into the theatre.

Hand sanitising

There are hand sanitiser stations in prominent, convenient positions throughout our building.

There are plenty of toilets available, all with hot water, soap and paper towels or hand dryers.

 

Face coverings

We recommend that you wear a face covering within our buildings and theatres, including in the auditorium, unless you are exempt, under 11 years old or when eating and drinking. 

 

Social distancing

Whilst most performances in the Royal Shakespeare Theatre will be at full capacity, we will endeavour to manage social distancing in all other areas where possible. We greatly appreciate your support with this. There will be queueing systems in place at sales points and toilets.

Food and drink

Our bars will be open one hour before the performance and closed after the interval. We encourage you to eat or drink when seated, in either the bar or auditorium. 

Tickets

We are now only offering e-tickets, which you can either print out or show on a mobile device when you arrive. If you can't print or access your e-ticket please contact tickets@rsc.org.uk

After the performance

You may be directed out using all available exits. There won’t be any opportunity to meet the actors after the show at Stage Door. 

IN AN EMERGENCY 

We will do all that we can to ensure that you are safe and that your enjoyment of the experience is not interrupted. In the event of an emergency, we will ensure we avoid clustering at exits and outside our buildings. 

FAQs

  • How do I know if the performance I have booked for has been cancelled?

  • Do you stream online performances?

  • What are my refund options if I book tickets?

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