Your Safety

With performances taking place in the brand new Lydia & Manfred Gorvy Garden Theatre this summer, we have made changes to our procedures to keep staff and visitors as safe as possible.

The Garden Theatre has been designed to help you keep your distance from other households and remain safe. Our staff also continue to wear face coverings.

We clean and sanitise all areas of our buildings and facilities thoroughly before and after every performance or event. All cleaning regimes follow the latest government Covid-secure guidance.

Before you come

If you or anyone in your household has any Covid-19 symptoms (high temperature, new persistent cough, loss of taste or smell) or has been advised to isolate, then don't attend in person.
Let us know when you book if you have any access requirements. We'll make sure that those with disabilities have seating appropriate for their needs.
Our cloakroom is closed, for the safety of both visitors and staff. You need to keep coats and personal belongings with you so please only bring a small bag if you can.

Arriving

The Garden Theatre and colonnade to our main building will open an hour before each performance.

Enter the Royal Shakespeare Theatre building through the main front doors, and you will be signposted through the colonnade. You can use the toilets and collect drinks before exiting through the Swan Theatre end of the building and entering the Garden Theatre.

Tickets

We are now only offering e-tickets, which you can either print out or show on a mobile device when you arrive. Tickets cannot be held at the Box Office for collection. If you can't print or access your e-ticket please contact tickets@rsc.org.uk

Hand sanitising

We ask you to sanitise your hands on arrival. There are hand sanitiser stations in prominent, convenient positions throughout our building and gardens.

There are plenty of toilets available in the colonnade and foyer, all with hot water, soap and paper towels or hand dryers.

Bags and coats

Please keep personal items to an absolute minimum. Coats, bags and personal belongings will need to stay with you as the cloakroom won't be open, so please only bring a small bag. Large bags won't be allowed into the theatre. Please don’t bring cooler bags, picnic hampers, umbrellas or cushions.

A member of staff will carry out a contactless bag check, asking you to show the contents clearly. They might ask you to remove items from your bag to assist with this.

Collect pre-ordered drinks

To help minimise queuing, you can order drinks online before or on the day of the performance. We’ll email you a unique pre-ordering link ahead of your visit, where you can select your items and choose when you want to collect them. We send the link to the person who booked the tickets for your group, so they need to be the one to place the order for your group.

After the performance

You will be directed out gradually using several exits. There won’t be any opportunity to meet the actors after the show at Stage Door.

IN AN EMERGENCY

We will do all that we can to ensure that you are safe and that your enjoyment of the experience is not interrupted. In the event of an emergency, we will ensure we avoid clustering at exits and outside our buildings.

Take at a look at our Garden Theatre FAQs if you still have questions about the events.