For the smoothest viewing experience we would recommend watching on a laptop or PC, rather than your TV.
If you decide you want to watch on your TV, then check you've entered the link correctly on your TV.
![tv with keys for online streaming tv with keys for online streaming](https://cdn2.rsc.org.uk/sitefinity/images/miscellaneous/shop/banners/tv-with-keys-for-online-streaming.jpg?sfvrsn=eb9bad21_0)
If you struggle to find the ":" key, try to select the 'Shift' option and more options should show up. (Please note, your TV's keypad might look slightly different to the above).