Frequently asked questions about Priority Booking

What time does booking open?

We open bookings at around 10am. Phone bookings can be made from 10am on your priority booking date only. At all other times, phones open from midday until 6pm (UK time). We anticipate a high demand for tickets, so please be patient and have a number of performance dates in mind for your booking.

Priority Booking dates for our Winter Season October 2023 - April 2024 can be found here

What is my Ticket Hotline?

Patrons, Members and Subscribers have their own dedicated phone numbers. Please refer to your Patrons’ newsletter, or your Subscribers’ covering letter.

Do you limit the amount of tickets Patrons, Members and Subscribers can purchase during Priority Booking and Public Booking?

You can buy up to ten tickets for a single performance online or via the Box Office. If you are organising a group trip and wish to buy more than ten tickets, then you can benefit from group ticket discounts. Find out more at Group discounts apply from the Subscribers' Priority Booking date. Please note that group tickets cannot be purchased online.

How do I book if I have access requirements?

Please call the Box Office and let them know what access requirements you have at the time of booking. For information about our assisted performances, including the dates for all our current and upcoming productions, please visit our Assisted Performances page.  

Can I upgrade my Membership?

If you are a Member and wish to become a Patron to access tickets earlier, please contact the Individual Giving Team on 01789 403470 or email If you are a Subscriber and wish to become a Member, we can only upgrade your Membership in the month of renewal, so if you wish to upgrade you will need to buy a new Membership by calling the Membership Office on 01789 331328 (Monday-Friday, midday -6pm, excluding bank holidays).

Why do you charge more for Overseas Membership?

It costs the RSC more to service Members outside of the UK. As a Member you receive at least four mailings per year, and the extra cost is to cover the additional postage costs for the RSC.

When will I receive my Members' joining information?

You will receive a welcome email from us within a few days of joining. If you need a reminder of your membership number ahead of your Priority Booking, or would like a membership acknowledgement letter emailed to you for printing out at home, or for using on your device, please send your request to Alternatively, login to your MyRSC account and visit the Membership & Support section.

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