Frequently asked questions about Priority Booking

What time does booking open?

We usually open online booking at around 10am and phone bookings at midday on your priority booking date. We anticipate a high demand for tickets, so please be patient and have a number of performance dates in mind for your booking.

What is my Ticket Hotline?

Patrons, Members and Subscribers have their own dedicated phone numbers. Please refer to the front page of PREVIEW, your Patrons’ newsletter, or your Subscribers’ covering letter.

Do you limit the amount of tickets Patrons, Members and Subscribers can purchase during Priority Booking and Public Booking?

You can buy up to ten tickets for a single performance online or via the Box Office. If you are organising a group trip and wish to buy more than ten tickets, then you can benefit from group ticket discounts. Find out more at rsc.org.uk/groups.

Please note that group tickets cannot be purchased online, nor is the Groups discount available for the Lydia & Manfred Gorvy Garden Theatre.

Can I upgrade my Membership?

If you are a Member and wish to become a Patron to access tickets earlier, please contact the Individual Giving Team on 01789 403470 or email patron@rsc.org.uk. If you are a Subscriber and wish to become a Member, we can only upgrade your Membership in the month of renewal, so if you wish to upgrade you will need to buy a new Membership by calling the Membership Office on 01789 331328 (Monday-Friday, midday -6pm, excluding bank holidays).

Why do you charge more for Overseas Membership?

It costs the RSC more to service Members outside of the UK. As a Member you receive at least four mailings per year, and the extra cost is to cover the additional postage costs for the RSC.

When will I receive my Members' joining pack?

Our Membership team is continuing to work from home in line with government guidelines, and as such is unable to post out new joining packs at this time. As soon as they are able to return to our offices, your pack will be sent out to you.

You will receive a welcome email from us within a few days of joining. If you need a reminder of your Membership Number ahead of your Priority Booking, or would like a Membership Acknowledgement Letter emailed to you for printing out at home, please send your request to membership@rsc.org.uk

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