If you have registered for our Schools' Broadcasts or Live Lessons and are preparing for the event there are some requirements you will need to be aware of.
Please note that the Tales from Shakespeare broadcasts are shared using Vimeo. The following recommendations relate to our live streamed broadcasts, but we do recommend that if you are registering for Michael Morpurgo's Tales from Shakespeare in 2021 you:
- Ensure you are able to use Vimeo in school and that the site has been white listed on all terminals. Or alternatively, that pupils are able to do this at home if you are sharing the links with remote learners.
- Minimise use of computers elsewhere on the network while watching the broadcast, if you are watching on the same site. Please bear in mind that additional screens will use up more of your school's bandwidth and may result in buffering.
Live Broadcast recommendations
We recommend that the broadcast is viewed on one large screen per classroom of up to 30 students, with a maximum of 10 computers accessing the broadcast per school in total. Please bear in mind that additional screens will use up more of your school's bandwidth and may result in buffering.
Use Google Chrome
Please use Google Chrome as the browser to watch the live broadcast and ensure you have it updated to the latest version. All our technical information and support is based on you using Google Chrome. Please contact your IT support team if you need this downloading before the event.
To access the stream, teaching staff should be logged in to their workstation or laptop, preferably as either a 'power user' or as one with local administrator privileges. The workstation or laptop should be connected to a broadband internet connection. Please contact your ISP System Administrator about possible firewall restrictions, filters or blocks on streaming media. We would recommend using a wired internet connection.
Compatibility with Mobile Devices
Please note that the classroom stream is not intended to be viewed on hand held devices such as iPads, iPhones and Android devices.
Technical Information for IT Support
The broadcast is streamed using adaptive bitrate. The quality may change depending on your bandwidth.
You will be sent an email explaining how to set up and if you have any further questions or queries please contact email@example.com for further details.
The test stream will be an important opportunity for you to identify any technical issues in advance of the event.
If you have any questions please email firstname.lastname@example.org or call us on 01789 403402