If you have registered for our Schools' Broadcasts or Live Lessons and are preparing for the event there are some requirements you will need to be aware of.
It's a live stream not a download
Please note that the broadcast is only available to watch live. It will not be available to download and cannot be accessed at a later date. If you are not able to watch the live broadcast with your students, please contact your local cinema to find out if they are offering a schools encore screening.
We recommend that the broadcast is viewed on one large screen per classroom of up to 30 students, with a maximum of 10 computers accessing the broadcast per school in total. Please bear in mind that additional screens will use up more of your school's bandwidth and may result in buffering.
Use Google Chrome
Please use Google Chrome as the browser to watch the live broadcast and ensure you have it updated to the latest version. All our technical information and support is based on you using Google Chrome. Please contact your IT support team if you need this downloading before the event.
To access the stream, teaching staff should be logged in to their workstation or laptop, preferably as either a 'power user' or as one with local administrator privileges. The workstation or laptop should be connected to a broadband internet connection. Please contact your ISP System Administrator about possible firewall restrictions, filters or blocks on streaming media. We would recommend using a wired internet connection.
Compatibility with Mobile Devices
Please note that the classroom stream is not intended to be viewed on hand held devices such as iPads, iPhones and Android devices.
Technical Information for IT Support
The broadcast is streamed using adaptive bitrate. The quality may change depending on your bandwidth.
You will be sent an email explaining how to set up and if you have any further questions or queries please contact email@example.com for further details.
The test stream will be an important opportunity for you to identify any technical issues in advance of the event.
If you have any questions please email firstname.lastname@example.org or call us on 01789 403402