Frequently asked questions about Priority Booking

What time does booking open?

We usually open online and telephone booking at around 10am. We anticipate a high demand for tickets, so please be patient and have a number of performance dates in mind for your booking.

What is my Ticket Hotline?

Patrons, Members and Subscribers have their own dedicated phone numbers. Please refer to the front page of PREVIEW, your Patrons’ newsletter, or your Subscribers’ covering letter.

Do you limit the amount of tickets Patrons, Members and Subscribers can purchase during Priority Booking and Public Booking?

You can buy up to nine tickets for a single performance online or via the Box Office. If you are organising a group trip and wish to buy more than nine tickets, then you can benefit from group ticket discounts. Find out more at Please note that group tickets cannot be purchased online. You can buy tickets for multiple performances during Priority and Public Booking.

Can I upgrade my Membership?

If you are a Member and wish to become a Patron to access tickets earlier, please contact the Individual Giving Team on 01789 403470 or email If you are a Subscriber and wish to become a Member, we can only upgrade your Membership in the month of renewal, so if you wish to upgrade you will need to buy a new Membership by calling the Membership Office on 01789 403440 (Monday-Friday, 10am-5pm, excluding bank holidays.)

Why do you charge more for Overseas Membership?

It costs the RSC more to service Members outside of the UK. As a Member you receive at least four mailings per year, and the extra cost is to cover the additional postage costs for the RSC.

When will I receive my Members' joining pack?

On joining, your pack will be with you within seven working days (if you are an Overseas Member please allow a few extra days for delivery).

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