Updated 5 October 2021

We're looking forward to reopening the Royal Shakespeare Theatre from 18 October for The Magician's Elephant and we hope you can join us. Our buildings are currently closed while we prepare to welcome audiences back to the Royal Shakespeare Theatre.

Our Rooftop Restaurant and Riverside Cafe will both reopen from 18 October, and we are taking restaurant bookings for pre-theatre dining from this date. 


If we need to cancel your performance for any reason – including due to Covid-19 – you will be entitled to a full refund. If you find you cannot attend for a reason to do with the current pandemic, we will offer an exchange or credit note up to 24 hours before the performance.

Our staff will continue to wear face coverings and hand sanitiser is available, along with enhanced levels of cleaning across our facilities. Our staff are also on hand across the site to answer any questions you might have during the course of your visit. Find out more about what we're doing to ensure your safety at the theatre.

We are committed to ensuring you feel as safe and comfortable as possible during your visit so if you would like to discuss your booking with us, please contact our Box Office on tickets@rsc.org.uk or 01789 331111 (phone lines open midday to 6pm, Monday - Friday) and we will be happy to give you more detailed information so you can make an informed choice about your visit.

Outside of the theatre from Bancroft Gardens with lots of people
The Royal Shakespeare Theatre from the Bancroft Gardens
Photo by Sam Allard © RSC Browse and license our images

Our theatres

As well as planning to re-open the Royal Shakespeare Theatre this autumn with our new musical The Magician’s Elephant, we're delighted  to be back in London with Matilda The Musical, celebrating its tenth year at The Cambridge Theatre and The Mirror and The Light at the Gielgud Theatre. We're also looking forward to touring The Comedy of Errors, before bringing this hugely successful show to the Barbican.

We look forward to welcoming you back.


Keep Your RSC

The RSC is a charity and our mission is to transform lives through amazing experiences of Shakespeare and great theatre. If you can, please consider supporting us by making a donation and Keep Your RSC.




  • Do you stream online performances?

  • Are you honouring gift vouchers that expired during the pandemic?

  • What are my refund options if I book tickets now?

Box Office opening times

You can contact our Box Office team on 01789 331111, from midday to 6pm (UK time) Monday to Friday. You can also email the Box Office at tickets@rsc.org.uk 

Do you have more questions? Visit our main Contact Us and FAQs page.