Access information

Theatre Royal Newcastle

There is level access into the Theatre Royal foyer with automated doors from Grey Street. There are two reserved parking spaces for blue badge holders on Shakespeare Street and three spaces on Hood Street.

For wheelchair patrons level access to the stalls is from Shakespeare Street. There is a lift to all floors and bars and an accessible toilet in the stalls. There are six wheelchair spaces available at each performance in the Stalls and a concession is available for a non disabled personal assistant. For wheelchair patrons who wish to transfer, there are seats in the stalls.

Theatre staff are unable to help patrons out of wheelchairs due to health and safety regulations. Please let the Box Office know if you are transferring out of a wheelchair.

Assistance dogs are welcome in all parts of the theatre.

There is an infra-red amplification system in the auditorium. Headsets are available free from the kiosk and can be booked through the Box Office. Generally, the system operates best in the stalls and grand circle.

Booking tickets
Bookings can be made by telephone or at the Box Office. There are steps to the Box Office, but for wheelchair users who wish to book in person, please come to the theatre foyer and a member of the Box Office staff will come and assist you. The Box Office has an induction loop to use when booking tickets.

Assisted performances
We offer open captioned and audio described performances for each production in the season.

Audio described performances with Touch Tour available

  • Hamlet, Saturday 26 October, 1pm
  • As You Like It, Saturday 2 November, 1.30pm
  • All's Well That Ends Well, Saturday 9 November, 1.30pm

Captioned performances

  • Hamlet, Thursday 24 October, 7pm
  • As You Like It, Thursday 31 October, 7.30pm
  • All's Well That Ends Well, Thursday 7 November, 7.30pm

 

Contact us & FAQs

Ticket Hotline

0844 800 1110
Mon-Sat, 10am-6pm

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