General EnquiriesFrequently Asked Questions
Q - Can you tell me whether the production I am seeing is in a modern or a traditional setting?
A - Productions go on sale long before the majority of creative choices are made and prior to the show going into rehearsals, this includes choices relating to setting and style. We recommend contacting Box Office to enquire when booking your tickets or have a look at the information in What's On.
Q - How do I find out the length of a show?
The running time of a show is not fixed until the first performance. When it is known the timings will be placed in the information section of What's On. Alternatively, contact the Box Office.
Q - What is your artistic policy?
A - The Company's objectives laid down in its Royal Charter are to conserve, advance and disseminate the dramatic heritage of Shakespeare and to advance the dramatic art, both in the United Kingdom and throughout the world. For information about the RSC's vision, please visit Our Work.
Q - Will the RSC perform in a venue in my local area?
A - We are always interested to hear from venues that are keen to accommodate an RSC production. Schools can engage with the RSC in their local area through our Learning and Performance Network.
Q - How do I submit a script to the RSC for feedback?
A - Unfortunately the RSC does not accept unsolicited scripts but we do try to see as much new work as we can.
Q - Is the theatre available for hire?
A – The RSC has a selection of spaces available to hire for a range of uses such as conferences, meetings and filming projects. The newly transformed building also has a wedding license. More information on commercial hires.
Q - Can I raise money for my charity at the theatre? Can the RSC donate prizes to my fundraising event?
A - The RSC is itself a charity but supports many other charities. We make annual collections for a theatrical industry charity, Acting For Others, World Aids Day, The Poppy Appeal and Comic Relief. In addition, we make relevant appeals on behalf of local, national or international incidents. The RSC receives many requests throughout the year from individuals and organisations requesting sponsorship or donations and it is always with regret that we cannot assist with such requests.
Q - What do I do if I have lost an item at the theatre?
A - If you think you've lost something, we may be able to help you get it back.
First you should phone 01789 272 443. If there is no reply leave a message and your call will be returned as soon as possible. Please provide a detailed description of the property, being sure to note any unique attributes or identifying features. Information regarding the date of the loss, the performance you were watching when you lost the item and the seat in which you were sitting will also help us narrow down the search.
All items found within the theatre are kept by our lost property department for one month from date they are found. After this time any lost items becomes the property of the Royal Shakespeare Company and the item will be used for the RSC's charitable purposes, recycled or disposed of responsibly. All personal data is removed from property and securely destroyed.
Once we have confirmed that we have found your property it may be collected from the Royal Shakespeare Theatre by prior appointment. If it is necessary to return an item to you by post then the item will be weighed to calculate the cost of postage. We ask that you send the equivalent amount of money in stamps, before we post the item out to you.